How JUMP Changed my Life
After a year, JUMP shows e-bikes are a “viable alternative to car trips”


JUMP bikes at the May is Bike Month launch event.May 23, 2019: Up until a year ago, Matthew Hargrove commuted to his downtown Sacramento job in his Ford F150 truck. It took him 25 minutes to travel from his West Sacramento home to work, including finding a parking spot and paying for it. Now “my commute on a JUMP Bike takes about 20 minutes and I don’t have to hassle with parking, get a little blood moving, and feel happy as I ride through my town.”  

Convenience, health, and happiness. Those are compelling reasons to get out of a traffic jam and onto a bike and that’s even before you consider reasons civic leaders tend to endorse biking, such as reducing congestion and greenhouse gas emissions. 

On the first anniversary of JUMP bikes being launched in Sacramento, West Sacramento, and Davis, we asked users of the bikeshare service how it had changed how they get around. 

Matthew Hargrove says bike infrastructure makes it easier to use JUMP bikes.Hargrove was an enthusiastic early adopter. “I use JUMP bikes for the convenience of being able to ride in a suit and not show up to work a sweaty mess, even on a hot day.  The electric assist is incredibly helpful. 

 “JUMP Bikes also allow one-way bike trips – for instance you can ride to a restaurant and if it starts raining or if you have had too much food or drink, you can Uber home and not have to worry about getting your bike home or picking up a car the next day.  We like to JUMP to see movies then get a ride home when it is dark.” 

Hargrove added that were it not for the biking infrastructure in West Sacramento and Sacramento, such as separated bike lanes or even just painted bike lanes, he would not feel as safe getting around by bike. 

Sarah Arsenoff also made her commute quicker and cheaper using JUMP bikes. “It only takes me about 15 minutes to bike in, 20 if I have to walk and find a bike. When I used to drive regularly, it took me about 10 minutes to drive and 5-10 minutes to walk from the parking lot to my office depending on how far away I needed to park. So the total commute time is roughly the same, but I get to go point to point, versus having to walk in from the parking lot.”  

JUMP bikes may not have brought about world peace (in the World Peace Rose Garden) but they have changed lives.JUMP bikes have proved highly popular in the Sacramento region since they were introduced a year ago.  According to Eddie Chen, JUMP’s Northern California manager, Sacramento “has seen incredible adoption of e-bikes, with a utilization rate of 6.5 trips per bike per day at its peak. This compares favorably to the industry average of 1–2 rides per bike per day for docked systems.  

“And in October 2018, less than six months after launch, there were more JUMP trips in the bike service area than Uber trips: 53 percent of all trips (ridesharing or JUMP trips starting and ending within the e-bike service area) were JUMP bike trips. This is a testament to the fact that e-bikes are offering a viable alternative to car trips.” 

That data makes the region “an unexpected case study on the power of bikeshare as a reliable, environmentally friendly transportation option,” which Chen partially attributed to local officials at SACOG, SacRT and the participating cities being “heavily invested in the rollout and dedicated to facilitating a smooth scale-up.” 

Many riders said they valued the freedom of dockless bike share, which means they can pick up a bike and leave it anywhere in the service zone. 

“It gives us more freedom when we ride, so we are able to ride more often on errands or to events. We don’t have to worry about the bike getting stolen and if we choose not to hold it while we are enjoying an event or running an errand, we can usually find another fairly easily,” said Angela Murray.  

And Brian Steacy chimed in with this: “I’ve used JUMP for lunch at a farther spot, a quicker ride to work than walking from light rail, errands, meeting someone across town for happy hour, a work meeting, even a trip to the Sutter Emergency Room. JUMP = freedom.”

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